Get Protected!

Provides lost, stolen, broken, and liquid damage coverage for phones and Internet devices (iPhone $10.99* per month)

WIRELESS PROTECTION AND VIP SERVICE PROGRAM

Replacement Program Highlights

  • Fast, Friendly Claim Service
  • Coverage up to $1,000
  • Up to 2 Replacements in a 12 month period
  • Coverage underwritten by an insurance company
  • Low Deductible Schedule

Coverage Details

Our claims department will do everything they can to ensure you are not without one of your most valuable assets longer than necessary.

  • Coverage begins on the 31st day after purchase (30 day waiting period).
  • Claims must be filed within 10 days of incident. Lost or stolen claims require a police report
  • Phone/device will be replaced at a Diamond Wireless location after claim approval is finalized or shipped within 24- 48 hours of claim approval.
  • All replacement equipment may be new or remanufactured.
  • If your exact model is not available, you will receive equipment of like kind and quality in terms of features and technology.
  • A monthly fee automatically billed to your credit card by Diamond Wireless.
  • Low Deductible Schedule (based on phone MSRP):
    $0.00 – $149.99
    $35.00
    $150.00 – $299.99
    $50.00
    $300.00+ (or any PDA, smartphone,etc.)
    $75.00

    *Additional $25.00 fee for each claim after the initial claim

    *Average MSRP is $220.00 – $500.00

  • iPhone Deductible Schedule
    16 GB
    $170.00
    32 GB
    $199.00

    *Additional $25.00 fee for each claim after the initial claim

  • To Learn more about Diamond Wireless Protection and VIP Service

    Program call (877) 770-1555. A representative will be available to assist

    you Monday – Friday 9:00am – 9:00pm (MST) and Saturday
    9:00am – 5:00pm.

VIP Service Program Highlights

  • 15% off Accessories
  • Unlimited Phone Book Transfers ($10 Value/Transfer)
  • Unlimited ESN Changes ($20 Value/ESN)
  • Waive Annual Upgrade Fee($20 Value/Annual Upgrade)
  • Advanced Voice Mail Setup
  • Rebate Assistance
  • Data Product Demonstration
  • $50 Referral Credit*
  • Dedicated VIP Customer Service Line (888) VIP-0017

*Some restrictions apply,sales tax may apply

This website is for informational purposes only. Ask your dealer to see a copy of the full terms and conditions for the Wireless Protection and VIP Service Programs.

Easy and Fast Claims Filing

  • If you have a broken phone, call your Communication Service Provider to determine if there is a line or misuse problem prior to calling the Claim Center
  • If your phone is lost or stolen, contact your Communication Service Provider and temporarily suspend your service
  • Lost or stolen phone incidents must be reported to the police. Obtain a police report number and a copy of the police report.
  • Please fax a copy of the police report to: (877) 716-2999
  • Claim Center open from 10:00am – 9:00pm (MST) Call the Claim Center at: (877) 770-1555 Claim Center open from 9:00am – 9:00pm (MST) and Saturday from 9:00am – 5:00pm (MST)